Configuration Management: Expert Guidance for It Service Managers and Practitioners
Shirley Lacy, David Norfolk
Configuration management is the vital underpinning for IT governance generally and the effective delivery of timely, robust and resilient IT services in particular. This book includes expert feedback from practitioners who have implemented configuration management in a wide range of real environments. It is invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services. This revised edition is updated to reflect latest IT service management practice. Review: "A masterfully crafted synthesis of experience, workshops, interviews and case studies, this book is an invaluable contribution to the governance of continual configuration management improvement. It also accurately references IT service management processes." Krikor Maroukian, Project Manager, Printec S.A.
Tahun:
2014
Edisi:
1st, Revised
Penerbit:
BCS
Bahasa:
english
Halaman:
162
ISBN 10:
1780172281
ISBN 13:
9781780172286
File:
PDF, 7.45 MB
IPFS:
,
english, 2014